Customer Ratings & Reviews

Always love having geek squad its a life saver an can't what to buy again from bestbuy

Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

Excellent nice service, go to store and trade for another item

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

Feel better knowing i have this protection on something that costs quite a bit to replace.

Geek squad will always fix or replace your item when damaged.

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

A must have for when the bumpers wear out or if thumbsticks get stick drift

Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

Absolutely worth it on items that have long term value for you. Protection plans from Best Buy always come in handy with a straight up replacement most times for the items you have protected. Def recommend on high end items

Great to have a service plan on some purchases. Number of times I've had to return a product after the return policy date and I was able to swap out for a new product or at least get the money back on a gift card.

I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

We love Geek Squad. So helpful in addressing issues that come up quickly and effectively

I purchased this protection plan for a peace of mind! Highly recommended, great to have!

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.