Customer Ratings & Reviews

Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

If you are looking for one of the best warranties offered by a store, then Best Buy has the best replacement warranty in town. If anything goes wrong or bad with your product, they will replace it with a new one. If you no longer wish to keep or replace the product, you can get a full refund.

Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

Best buy's Geek squad replacement warranty is hands down the best there is. No hassles. No worries. The covered item is really replaced! Walk in the store with your broken item and leave with a replacement. It couldn't be easier.

I love how quiet the keys are, and I do believe the keyboard is good for the value. With that being said the RGB lighting on this keyboard is really lacking with customization options. Really it’s a good keyboard but don’t expect the customization capacity of something like a Razer.

value good, good for protection value of my purchase

Geek squad plans are the best thing going! You not only get the price of mind that your item will be covered if something happens but they also offer you the option of returning the item and getting something different. Amazing plan I buy it with every single purchase!!

Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

Great for the price point but would do better with metal parts on the headband. The plastic ended up breaking after about a month but i do have a somewhat big head only reason i don't rank it lower. But the mic quality and sound are A+ for gaming headphones at their price.

I buy the warranty everytime. They haven't failed me yet and hopefully I never have issues. I love best buys warranty options! Hassle free. Easy to replace.

Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

Haven't had to use them with this purchase yet, but just knowing I have them on standby is all the piece of mind I need.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

Highly recommend getting this with every purchase. Its S Tier of any warranty across the industry. Nothing compares to Geek Squad Replacement service.

High quality sound and easy to use. Great game sound quality and when I’m not gaming I connect Bluetooth and have my music playing!

i’ve had a lot of things break on me, so i feel an assurance with this