Customer Ratings & Reviews

I've needed to use this many times in the past. It saved me tons of money instead of replacing an expensive electronic out of pocket.

[Employee of bestbuy] I love geek squad protection it really helps when you need to get a replacement after you keyboard breaks

Affordable price. Ease of mind in the event of an accident to my tech

If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

I had this on my laptop, and even with the struggles geek squad helped look up my item and found it and after attempting to fix it, instead of saying they can't help, they gave me a FULL REFUND in store credit. So nice

I've never won anything, I hope I win something with your store, I love your products, I always shop with you

We decided to get the extended warranty on the external hard-drive, because it will be used mostly for music storage. So I would pay the cost whether used or not to get about 10yrs total out of the drive. Seagate actually has great reliability out of their external hard-drive units. So it's a personal choice ... I would still recommend for electronics today.

I honestly thought this product was alright when looking at it in store but after using this keyboard at home for my gaming/comfort experience may i just tell you, you will never regret this product it is an investment of a lifetime when writing my essays to my gaming experience in Minecraft, etc 100/100 hands down beat experience in my life and thats coning from a gaming enthusiast

Look I know we all love to protect our investments our purchases and this here no matter what the purchase is I always get this no question about it and the service is always good when it comes to any issues you will be taken care of it’s a great peace of mind.

It certainly saves you money in the long run if you are buying something you are going to heavily use! I get it pretty much with anything I buy from Best Buy!

I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

[Employee of bestbuy] I protect everything I can! Geek squad has saved me so much money through the years. Cant recommend it high enough!

Love this it’s great and convenient to have! I highly recommend it

i haven't use this product yet sorry but i cannot give you a feedback BUUUUUT i want those 400

Geek squad protection is a must for products you want to keep alive. Don’t take the gamble and just insure the things you love.

I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

Funcionó a la perfección. Cumplió su función. Lo volvería a comprar.

I’m in love with these headsets!! Everything works perfectly, from the audio quality to the crystal clear microphone. I’m finally able to clearly distinguish the direction of footsteps in Warzone! If you’re hesitating, please don’t! Treat yourself and get these amazing headphones!!

Geek Squad always pulls through! In my experience they are a very dependable company!

I purchased the extended warranty with no regrets. Was no issue to return for store credit 1.7 years after I purchased device.