Customer Ratings & Reviews

I recently opted for the 2-Year Accidental Geek Squad Replacement service from Best Buy, and the experience has been nothing short of exceptional. The customer service provided is truly top-notch, reflecting Best Buy's commitment to taking care of its customers. Knowing that I have this coverage brings a sense of peace of mind, assuring me that any accidental damage or malfunction will be promptly addressed. Best Buy continues to stand out as a reliable partner in ensuring a smooth and worry-free tech experience.

I mean you pay for what you get. Added protection for a high price item can be worth it

This is amazing I love it, everything I want best ever It’s everything a customer can ask for & one of the things I love about best buy

Wireless key board is easy to use and works very well with my computer. If you need a keyboard please try this one.

Its a fantasic implement of war when i fell into the sink whole benth my home i ended up fighting the unferground rat men of cattoul. With my trust keyboard at hand i waged a hard fought campaign of conquest steddly conquering the outder cave's of the rat men to resch there capital once there keyboard in hand i challenge there leader greywisker-mechwhitetale to a duel we played a round of team fortress 2 me esaly coming out as a clear victor to the rat king i am now a ruler of a undergrounf kingdom and plant to inviade urope in the mear future 10/10 would by the key board again.

This is not the first time I have bought geek squad protection, and I AM SO GLAD I DID! I bought it when I purchased my boyfriends Ps5 and it ended up coming in hand when his console eventually started getting older and messing up. I obviously hope I don't have to use it, but if I do, I know I am guaranteed great service!

Quick Service. It's a Great option in case you have a problem with your device.

I really love geek squad portection for the peace of mind it provides. Really great way to protect my investments.

I had to replace my keyboard and im glad i got the warranty. It was extremely simple to swap it out, maybe 5-10 minutes. Took it in, said its not working, got a new one. I ended up getting store credit because they didnt have the same model, but i got one that cost more and was on sale, which was within the limit of the credit.

Really great add-on purchase for protection everyone should have this

Super helpful and the geeks are kind. I had a problem and right off the bat the associate knew what they issue was.

They Definitely take care of their customers and make sure that the problems are resolved in a fairly reasonable amount of time

I love geek squad warranties especially Accidental damage. You pay a small fee and if quite literally anything happens to it, it gets replaced for free and you can add another warranty on new item.

[Employee of bestbuy] worth every penny i buy it on everything!!! they are amazing at fulfillment!!!

Feel confident with this service as I have four kids in the school this will save my money

The Geek squad is always so nice & helpful. They do not make me feel crazy or dumb for asking simple questions!

Agents helped me keep my stress down by providing me this plan to help protect my electronics.

Can’t do wrong with the geek squad warranty. Probably one of the best warranties you can get from a store for products.

Works great with my new laptop and I love the way it looks and feels

keyboard worked as it should keys are soft i love that its wireless