Customer Ratings & Reviews

The Geek Squad warranty is awesome! I also purchase it anytime it is offered on a product I buy. From Xbox controllers to air fryers, I have purchased the warranty for each item I buy. If I ever have a problem with something I've bought, Best Buy is quick to make me whole again and fix or make right whatever it is that broke or quit working. I've never had an issue with them not wanting to honor the warranty. They've never given me a run around or tried to get out of honoring the warranty like some other companies I've had problems with in the past. You will not be sorry purchasing this additional warranty if it is offered.

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties

The best warranty plan in existence thank to this i was able to return my super worn out and broken g502x for a new one and only pay the warranty. I think best buy is for the people atleast in warranties

Pull a wireless keyboard and the BestB7y extend warrantee. Whenever I've had to use the coverage, it's very simple and they come through.

Gives you peace of mind. I like being able to take directly to the store.

Great coverage and incredibly affordable in the event you need it.

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

The 2-Year Accidental Geek Squad Replacement plan offers peace of mind with coverage against accidental damage, including drops and spills. It provides prompt repairs or replacements, ensuring minimal downtime for devices. Extensive Geek Squad expertise enhances customer support, making it a worthwhile investment for safeguarding expensive electronics.

Don’t risk it, get the extended warranty. You will thank me later when something happens. It’s like an insurance policy and everything electronic I get has an extended warranty.

The geek squad protection plan is a must have for anyone who uses their devices heavily and has experienced device failure in the past. Since discovering it, the plan has been an amazing insurance for those devices that get the most use, and I'm glad I have it, as it's saved me a lot of headache. I'm always satisfied with the service I receive from the geek squad and it's a pleasure to deal with them. I would not hesitate to recommend the geeksquad protection plan to anyone.

I haven't had to use this quite yet, hoping I don't have to but it's there and it's nice to have for my expensive equiptment

Attached the USB dongle to my PC and got everything set up and running and have been using this headset for a few days doing some heavy gaming sessions and I have zero complaints. Friends say they can hear me crystal clear and the game sounds are perfectly fine. Battery life is amazing! Great job Razor! Since these headsets can be problematic, I purchased the Geek Squad extended warranty but hopefully I won't need it.

They replaced my broken mouse right away no questions asked. The service was quick and useful.

Great headset would recommend to anyone i bought it for my girlfriend and she loves it

Geek Squad is Amazing, got to give Extra Credit to Alex, great people, polite, professional, and Friendly Alex did a great job for me. I check to Best Buy web site, Best Buy is my go-to Place for my electronics

Does what they say,every time.Honest smart ones at that store are mature and put their all in all into their work.Their work habits are outstanding so signing up for help with your tech will really put a smile on your face.