Customer Ratings & Reviews

best company to fix and repair your items would recommend

I used geek squad for years, they took care of my failing electronics that needs repair or replacement including my car audio stuff. Always buy extended warranty when you buy expensive electronics

I am aiming to get a Gaming Pc in the near future but only had a xbox series s when i picked up the keyboard. it has a gaming mode you can activate using the F12 key and it takes away all expected input delay, for mice i cant always say the same. if youre on a budget and need something that has a good metal frame, has durable switches, and interchangable keys with a customizeable RGB board, this is this keyboard to go with.

Anytime i run into a problem with my items you can always count Geek Squad has my back and as well as the best buy customer support!

It's a good service, you just have to remember. You bought it in the first place. So that if something goes wrong, you can use it

Geek squad is amazing and the $100 annual fee is 100% worth it

The best warranty plan in existence thank to this i was able to return my super worn out and broken g502x for a new one and only pay the warranty. I think best buy is for the people atleast in warranties

Definitely wanna keep your purchase safe . Highly recommend.

Week squad warranty is the best to have reassurance for the given product is what takes me to Best Buy for my electronics alway

Great service, great value!!!!!!!!!!!!!!!!!!!!!!!!

This is a solid headset for the price. The sound quality isn't unbalanced nice amount of high and lows. There are some over the top embelishments tho on some highs if you have sensitive hearing like me. I use it for playstation and my pc. On pc its easy enough to adjust the highs, but not on console. Has decent wireless range, though if you have it in another room, and you walk out and the signal has to pass through a couple walls you will get interference or cuts outs. The 3d sound is great on console, but really shines on pc, with the help of the razer apps. Battery life is great. Had the heqdset for almost a year now. So far theres sign of battery weakening and it does not dishcarge rapidly if unused for awhile. Overall very happy with this purchase.

I purchase many items from Best Buy and their Geek Squad Replacement plans don't disappoint! I highly recommend you protect your electronics to have that peace of mind!

Glad I bought this. Wasn't too sure if I had a faulty product but easily can replace it without worrying if Best Buy would accept the original product I bought. I feel more comfortable buying this than risking getting a product that could be user-blamed and not get a refund/exchange. I'm normally not the type that goes to costumer service so it eases my worry knowing I'm guaranteed to get an replacement!

It's silly not to buy the protection plan on something like a $150+ mouse. The peace of mind knowing that if it stops working right, I can walk into Best Buy and walk out with a new one is a big comfort. I don't feel that the manufacturer's warranty is sufficient because I'm without my peripheral during the transit time back and forth with the manufacturer/

Geek squad offers the best protection plan on products. It has never failed me in a time of need. Whenever an item broke or needed to be fixed they were quick to help, either replacing my product completely or repairing if possible. Depending on the type of plan and what it covered for your specific device. Geek squad protection plan is the exact reason I always purchase my tech through Best-Buy!

Geek squad is amazing they fixed my switch with no issues

Perfect for my 10yo. he loves it. Plug and play easy to use

[Employee of bestbuy] Good peace of mind for my mic. Always recommend geek squad protection, if anything goes wrong I know I can get a new one without having to pay full price.

They have one of the best protection programs for your device devices

Geek squad service/warranty is amazing. For year I’ve always declined any type of warranty coverage but in the last two year I’ve started to buy it for any purchase that is eligible. Any issue I’ve ever had has been met with a replacement with no hassle whatsoever. I’ll always purchase they’re protections moving forward. Great job Best Buy!! Thanks.