Customer Ratings & Reviews

Purchased for a high cost monitor that died. GeekSquad got me a new unit and within minutes I was leaving with my new monitor.

Geeksquad agents were always so friendly, I never had any problem with geeksquad service in any Best Buy store (I went to 4-5 different stores and had service). And because of how smoothly services are, I always recommend my friends to purchase electronic devices from Best Buy and then purchase geeksquad plan rather than anywhere else

10/10 would recommend amazing assistance by the sales associate that help me as well !!

Warranty for any hardware you would buy, definitely worth it If you're buying a big ticket item. Terms are super linient which I like.

Get the warranty because you never know. My keyboard just stopped working and I loved that keyboard but they did not have that same board so I purchased a cheaper on. I wasn't happy about it but lease I got a new replacement

I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

Took my laptop in for a diagnostic check up and update that we were having trouble doing ourselves. Also the track pad and volume was acting funky. They fixed it in a day or so and haven’t had any problems with it since then! They were really friendly and made sure to explain what was the problem and the steps they took to solve it. I always get the plan for these reasons

I used this for my steam deck as a portable m&k. Zero complaints. Works as intended.

Good value keyboard and mouse. This is my travel set up. But never end of you are a seeious typist.

I haven't had to use it but I'm glad I have it. Good value

I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

Excellent service, highly recommended! They are smart and knowledgeable!

Very good with protection plans and repairs for every device!

I get the GS plans on everything i can, when i can becsuse i know ill be covered. If it cant be fixed, itll be replaced. Its such a nice feeling to know that youre protected no matter what!

Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

Good for you and for me to use this in case of any faulty damages or unrelated things that can cause damage to your equipment for you to return and get your moneys worth.

Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.