Customer Ratings & Reviews

Geek squad insurance is always reliable and trustworthy

One of the best products I've gotten! Would recommend.

[Employee of bestbuy] I purchased a two year protection policy because it’s the smart thing to do! Best Buy basically covers everything that would ever happen to the product and it was only a small percentage of what I was going to pay! Now I don’t have to worry if it breaks. Easy decision

Really good product I love how easy it is to get head shots on valorant

Hardly ever have used a protection plan from Best Buy but when I have they stand by what they say. Hassle free replacement and even gives an option to repurchase another warranty. I buy these plans for everything I get from Best Buy.

I noticed that my left mouse button was sticking, so I decided to take it in. I was able to get a Bestbuy credit for what I originally paid for the mouse, and I purchased the G Pro X Superlight and another 2-year protection plan. I spent just over $50 and the price without the replacement plan would be around $175. This replacement plan was well worth it for me, and I was able to order the replacement without any hassle!

Really great services highly recommendable thank you so much geek squad and best buy

Low profile makes for easy use even without a wrist rest. The G hub software is easy and straightforward. The ability to save a memory profile means you can turn the software off but the keyboard keeps your settings. The linear key switches are just what I was looking for. Not to loud and easy to press for fps games. Happy to find something with dedicated media control. All around amazing keyboard.

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

The agents are great and easy to work with. Very knowledgeable about their products and services.

This replacement service is worth every penny for the peace of mind.

The geek squad service is one of a kind. I was having problem with my surface the geek squad helped me step by step to fix everything. I thought I lost all my files. To help me fix it and I'm forever grateful I'm so glad that I had this because it saved me a lot of money

I've had many headsets before but none were as much fun as these right here. Everything just fits into place and it costs just right. The wireless range is not the best but the sound quality and especially the mic quality is fantastic. I won't even mention the consort.

[Employee of bestbuy] I honestly think that the replacement warranties are the best at Best Buy, it really is what keeps me shopping here!

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

Had them for about two years but mic started not working turn them and and fast they gave me redund the only thing that sucks i got them for 149 amd they gave me only 99 cuz thats how much they were worth when i returned them

[Employee of bestbuy] Protection plans for anything are a need, especially with things that you most definitely can step on or break fairly easily.

Not really sure why I need to review a protection plan… When I buy any electronic device I always purchase whatever is asked from warranty, protection plans, etc. I always think, do I want to pay full price if there is any issue with my device? or have it replaced or repaired at little to no cost. Trust me I rather save money then to have to pay full price again on certain electronic devices.

Great to have this incase you keyboard breaks down or malfunctions

My keyboard started to lag and I was having issues with certain keys not working. This was for the Corsair K95 platnium. So glad I got the protection plan. I was able to have the keyboard replaced and I did not lose my initial investment. I highly recommend that you sign up for the annual protection plan as it covers all your Best But purchases.