Customer Ratings & Reviews

Has always been a super reliable replacement policy

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

Amazing customer service John was really helpful with everything and the keyboard works great.

The replacement policy is top notch at Best buy and leaves me worry free for anything I cover with the policy. NEVER have I had issues with returning faulty electronics! Love Best Buy!

The Geek squad services was very nice and professional.

Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

It helps me decide to get warranty because of reviews. Make sure to have a warranty for your new product in case of unexpected problems.

I always buy geek squad protection on open box items as well as computer accessories.

I really love my ssd card. Its fast and very efficient at loading up games on my ps5. The installation was so simple. The price was fairly marked and i have no complains. Will rate a 10 out of 10 would recommend to friends and family

Wow this keyboard is great. Takes a little getting used to seeing as how I’ve always used a full sized keyboard. Key action is smooth and precise. Icue software is a bit wonky but what specialized software isn’t so I wont knock a star. Would buy again if I had to.

Lover this keyboard!!!!! Used this servece before. Always stisfied.

Good product. Use every day. Never had any issues.

The replacement plan is a great thing to have. Especially when you want to save money.

Great set user friendly and great for any computer wether it’s a laptop or tower and can be used for gaming also such a great product

Fast service with attention to detail. Fast turnaround time.

I got this warranty for my new speakers that I got in case they end up breaking for whatever reason. The price is always affordable

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

[Employee of bestbuy] Nice keyboard, good for the price, sounds nice and very customizable.

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.