Customer Ratings & Reviews

Good deal if you ask me since stuff can break randomly.

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Geek Squad is a must and the best decision I have made. If there is an issue with a product you have the peace of mind that Best buy has covered it and will take care of the product if any issues. A Must have for all purchase

[Employee of bestbuy] Needed to swap my old keyboard out, and GSP made it easy. Exchanged and paid the difference willingly for a better / more expensive keyboard. Makes it a nice gradient towards better products while keeping my business. Great work

good guys, helped me pick out a good headset, thanks!

Keeps my mind at ease knowing ive got all my bases covered incase something happens to my product. Seriously recommend a protection plan. Never know what could happen

This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

We are glad that Best Buy offers the Geek Squad Replacement program. So far we have not had to replace any of the electronic devices or appliances we have purchased but it is nice to know that we can if we need to.

No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.

Always gotta have protection for your devices! Geek squad makes it smooth and easy to get your item replaced or fixed

It’s a warranty that is a must. You may never need it but better to have in case you do.

Had issues with 1 of my controllers they replaced it after a year with no questions. Highly recommend

I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

This was a great standby keyboard and mouse. However, replacing batteries was getting to be a pain. For the price, it was ideal.

It's my travel keyboard and mouse. Love that it fits in my bag.

Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

It works great. It's the best mouse I have had for gaming!

Nice mechanical keyboard.This actually belongs to my son who loves it.

If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.