Customer Ratings & Reviews

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

Really good product no complaints. Have had for 2+ years no issues have arose so far.

Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

Always easy to exchange broken mouse. .

Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.

Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

I think it's asking me to review the two year item protection I bought for a product. That's weird. Lolz. I'm only filling this out to try and win the gift card.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

The protection plan is great. You can return it in any condition, no questions asked. They have a yearly option as well that covers all devices bought through best buy. If you shop here often, then its worth it.

Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

Would recommend to anyone that is contemplating on buying the geek squad insurance with anything at Best Buy

Bought this protection and I like to have his peace of mind