Customer Ratings & Reviews

The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

[Employee of bestbuy] If you’re in need for extra space, this is an absolutely phenomenal product to have. Quick transfer speeds and load up times. Was able to snatch it on sale!

[Employee of bestbuy] Geek Squad Protection is awesome, its a much better protection plan than most other companies offer. Only thing better is just havjng Totaltech and getting the protection on everything automatically!

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.

I bought this for my western digital 1TB external drive. I don’t think anything would happen to it, but it’s nice to know I have the geek squad insurance, especially since it’s portable and something that will travel with me.

[Employee of bestbuy] Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

Great keyboard and doesnt stick or lag and connects with no issues

Happy that my keypad is insured. Can have a peace of mind and not worry.

[Employee of bestbuy] Great product and the best for being able to bring my expensive products in for repair

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

Not that I needed it since everything I buy from you guys is top of the line. The service provided by the team is always spotless and right to the heart of the problem. Kudos!

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

Everything worked great, thank you for replacing my keyboard. It was a great warranty

Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

I always feel in good hands when I talk to a geek squad

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.