Customer Ratings & Reviews

So helpful and so kind to offer this service to customers!

Device arrived on time in full working condition, had no issues with it for almost a year until connection became loose do to constant use and movement.

Good for typing and gaming. Happy with this product

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.

Always a good choice to add this better safe than sorry

Best service no questions asked just replaced and pay the fee and your good to go i love it

Quality keyboard, with all the tactile features as high end competitors...(here's looking at you razer and corsair), and all for less. Red Dragon is making a name for itself. You won't regret this purchase and if you do then you can always spend more on said competitors.

Not that I needed it since everything I buy from you guys is top of the line. The service provided by the team is always spotless and right to the heart of the problem. Kudos!

This was what my son requested as a gift for christmas. He loves it

Always very helpful. Anytime I have a problem it’s guaranteed I get great service !

If you are looking for one of the best warranties offered by a store, then Best Buy has the best replacement warranty in town. If anything goes wrong or bad with your product, they will replace it with a new one. If you no longer wish to keep or replace the product, you can get a full refund.

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

The replacement plan is the best warranty Best Buy offers, i say it’s 99% worth it for any item you may think can be prone to accidents or simply it stops working. Then it’s just a straight swap for new product, no wait time to fix it.

Geek squad has always provided me the best service, I’m glad that their service exists.

always great to have additional coverage just in case. I cannot tell you how many times I have used the geek squad. Every time my items were fixed or replace. rather it is my washer, computer, headphones, keypad

Worth every penny! My son's last headset quit charging 20 months after we purchased it. Two year protection plan covered the full value paid which could be applied to any model.

Great keyboard at a really great price. Recommend Best buy for any computer needs.

I love how quiet the keys are, and I do believe the keyboard is good for the value. With that being said the RGB lighting on this keyboard is really lacking with customization options. Really it’s a good keyboard but don’t expect the customization capacity of something like a Razer.