Customer Ratings & Reviews

Best buy's Geek squad replacement warranty is hands down the best there is. No hassles. No worries. The covered item is really replaced! Walk in the store with your broken item and leave with a replacement. It couldn't be easier.

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

I have not needed to use this, but I'm glad I have it if I need it.

This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

BestBuy Geek Squad is awesome and a must and I must say that the Hammond, LA location employees are the greatest!! They go above and beyond to help customers and get you the products and service you need no matter what. An excellent staff!! Thanks BestBuy and especially BestBuy Hammond, LA!!

We use these for our whole company, no problem and easy to pair!

Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.

Best Buy's protection plans are affordable and easy to use.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

Great people behind the counter. Im glad theres such good service

Best keyboard on the market. Would recommend to anyone that games

Everything worked great, thank you for replacing my keyboard. It was a great warranty

My daughter loves it and it is a good addition for her gaming. My daughter loves the different colors it displays on the keyboard.

Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

Haven't used the plan yet, but it was for a gift and the transfer of the plan to the person I bought it for went well. The customer service representative on the phone quickly accessed the plan information, input the new owner information and explained an email would be sent to the new owner with all the necessary plan information. Only problem I have is that this shouldn't be necessary. The web site should have a way to enter the correct information for a plan when the purchase is a gift.

[Employee of bestbuy] Protection on these items makes it super easy to just go into a Best Buy location and inquire about getting a replacement. It's quick and easy. The price is worth it.

Happy that my keypad is insured. Can have a peace of mind and not worry.

The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

I purchased the warranty on a set of computer speakers. I hope to never have to use it. For the price of both speakers and warranty, I would recommend Best Buy.