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Customer reviews

Rating 4.8 out of 5 stars with 6648 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,648 reviews
  • Rated 5 out of 5 stars

    Quick solution, great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this keyboard when my damaged mechanical keyboard temporarily had issues. Great temporary replacement. Found a permeant home on a family members desk and has been flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolves every problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it just in case something happens I have not had to use it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They helped my broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide various services such as computer repairs, troubleshooting, setup assistance, and device installation for both home and business users. Reviews for Geek Squad can vary based on individual experiences, but many customers appreciate their convenience and expertise in resolving technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good quality, highly recommend!!! !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It protected me last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a full refund on my last pair of headphones that snapped after near one full year of just normal use. It was a simple process to get a full refund and I just put the money towards getting a nicer pair with same protection as well. I trust it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like insurance, great when you need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was wonderful to work with when the product broke, they replaced it with a new one no questions asked. Normally I do not purchase extended warranties, but after this incident, I am inclined to do so for more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid off for once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty with the headset. The headset broke. I did not have a receipt and Best Buy returned it with no questions asked. They looked up my warranty with my phone number. Went flawlessly. I normally don’t buy the warranty but it was cheap and paid off for once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, itll save you money!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great buy to have. If your product breaks, you can take it back in and they'll replace it with the same thing of give you store credit if they don't have it in stock. I always buy it when it's available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed of Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hard drive crashed. Took it to Geek Squad as I have in the past and they were able to get it up and running in the time they specified. They are everything that they advertise and more. Highly trained professionals who care about their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and backlit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is our 2nd replacement of the SAME keyboard. We love that it is a standard model. We like the click resistance, that it is backlit and the brightness is adjustable. We also wanted a corded one. This fits the bill totally. Just what we wanted!

    I would recommend this to a friend