Customer Ratings & Reviews

worth the price for 2 years, especially on a product over $100

Great keyboard, the UI for the keyboard is amazing you can pick a color for each key individually, all the options are amazing, it clicks very loud, but eventually you get use to it, if you go from a flat laptop to this keyboard it’ll feel weird but you’ll get use to it.

[Employee of bestbuy] The 2-Year Accidental Geek Squad Replacement Plan from Best Buy offers excellent protection for your electronics. It covers accidental damage like drops and spills, providing a straightforward replacement process without much hassle. Customers have found it to be a lifesaver, offering peace of mind knowing their devices are protected against unforeseen accidents. The plan is effective from the date of purchase and runs concurrently with the manufacturer's warranty. If you're looking to safeguard your tech investments, this plan is a solid choice.

Depending on the price of the product you're buying, it can be kind of expensive, but I have purchased other products from best buy, and also gotten the extra warranty, and can rest assured say that they stand true to their word! I've effortlessly returned a product that ended up having issues a few days before the 2 year warranty was up!!!

Similar to my last review, who wouldnt want to protect the purchases they make especially no questions asked?

The 2-Year Accidental Geek Squad Replacement plan has given me complete peace of mind knowing that if anything unexpected happens to my device, I’m covered. It’s reassuring to have trusted experts ready to step in if needed. Even though I haven’t had to use it yet, just having this protection makes me feel secure about my purchase. The Geek Squad reputation and support really add value to my tech investment. Highly recommend for anyone who wants worry-free coverage!

The services offered are always efficient and well done. No questions asked. Except maybe why i threw my xbox out the window... But yea.... Do we ever have a valid reason for that?

Geek Squad has saved us a ridiculous amount of money over the years, from appliances to TVs.

The review is for the item not the Geek Squad because the item is of recent acquisition. I like the product a lot for the ease of touch when typing, no clanking, which is what led me to replace the old one.

Works great got it in 2 days no issues thanks a bunch so needed more storage

Great customer service! Easy peazy return and exchange.

nice to have if anything goes wrong in the 2 years.

Love these. They do only last about 16 months if you use them 40+ hours a week and type heavy which I do

It makes me not worry about stuff messing up and breaking

I always buy Geek Squad Protection when it is available. I have had to use it a couple of times over the years, and it has come in handy. Best Buy has simply replaced the defective item with no questions asked. Highly recommend!

Having reassurance there is a product is defective or not to your liking and you might want to exchange it. This is great.

By far the best gaming keyboard I’ve owned. I love it

When purchasing electronics at BestBuy, I always get the Geek Squad service. I can be sure that if something goes bad, the knowledgeable experts at Geek Squad service will repair and take care of any issue when/if arises. Thank you Best Buy for Geek Squad.

I have used this service to remotely fix my computer three times this year. Once for viruses, once to remove trackers and once to fix a screen that inverted the image after a lightning strike. Every Geek Squad member I have encountered was more than pleasant and understanding and solved my issue expeditiously. It is well worth it.

[Employee of bestbuy] Use it for school and it is perfect.Small enough to not too heavy or bulky.Plus it can connect to multiple devices