Customer Ratings & Reviews

They helped pick out the best headphones I needed!

Really good product no complaints. Have had for 2+ years no issues have arose so far.

Cant go wrong with a cheap outright replacement warranty, basically a return window extension

Always replaces the item when it malfunctions! Staff is very friendly.

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

Very easy to make claims on. I had a replacement plan. I just walked in and they exchanged it for same product on the spot hassle free. And i was able to repurchase a protection plan on the new item to keep it going. Which saved me well over 100 dollars. Which is why i strictly buy my electronics from this store.

Always gotta have protection for your devices! Geek squad makes it smooth and easy to get your item replaced or fixed

This is the best gaming 60% gaming keyboard and when I brought it from Best Buy the service was soo good and I got it on sale. This keyboard is good it hasn’t broken or start glitching.

Good keyboard very light and fast keys on point good buy.

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

2-Year Accidental Geek Squad Replacement is amazing. I'm able to replace my electronic if damaged in 2 years. What more can I ask for?

Nice to have just in case. Hopefully won’t need but…

Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.

Have used the Geeks a few times before this. They always helped and answered all my questions.

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

Geek Squad is worth the money and Best Buy delivers quality customer service!

This is great for if you believe you might need support from the Squad!

Good for typing and gaming. Happy with this product

Great product, really easy connection and the ease of use it’s amazing.