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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6479 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,479 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Anytime I have an issue with a product the work with me to find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase this extended warranty on all electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup for warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up the accident warranty plan and at a good price would recommend using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always purchase this it’s a must if anything is wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always purchase this it’s a must if anything is wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems so far, used multiple times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue getting the store credit issued as a gift card. Just make sure to bring paper receipts if you have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to use geek squad, they are always so friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive, great communication and overall a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty services work great and I havent had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product protection is kindof a necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the protection is a bit much, but its kindof a necessity considering how often gaming keyboards run into functionality issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accidental geek squad replacement. so much so that i suggest everyone gets it. it is so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind that my devices are in good hands if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Surround sound partially.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stopped by to set up my surround sound. Unfortunately they could not set up two speakers due to the set up of my home. Bit they were very friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! Sorry on the late response but we very much appreciate the feedback. We look forward to helping you out again! Be safe.

  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use best buys 2 yr warranty replacement a few times in the past. I would definitely recommend it. Very easy to exchange item for price you paid.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    2 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i didnt need a replacement they still gave me full value of my replacement in store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "WHEN IN NEED"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFFORDABLE BUT VERY DEPENDABLE, I POUND HOUR'S ON THE KEY'S AND STILL TAKING A LICKING. YOU SHOULD ALWAYS HAVE INS. ON ANY ELECTRONICS . JAMES B. @ MERCED, CA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps solve my issues. No matter how big or small

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with them, kind and genuine people who know their stuff

    I would recommend this to a friend