Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 6,638 reviews
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was amazing, helpful to always purchase the protection plan because it allows you to save money in case of an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get never go with out u never know what’s going to happen this gives me the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ReplacementWarranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to get the Geek Squad service and accidental replacements on your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for now it has been great Keyboard and working awesome. I know that Geek Squad will be there when I need to have it replace or fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nedharddriveinstallation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my new hard drive and made all the connections then they checked out its operation and helped me set my computer up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal because with kids you never know and with this you can get it fixed or replaced for 2 years for just $6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance ftw

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre an avid gamer get your insurance within the time spent and money its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 dollars for additional ease of mind on my case. Makes sense that you have to buy additional plans since it is a one time use per product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All item that i brouthg in the best buy i put the geek squad really nice and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for keyboards and controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was 100% worth it. Replaced keyboard twice with this protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad sometimes you get wonderful service, sometimes not. When you call to set up the appointment that is mostly a horrible experience. Getting a good agent to service your equipment is mostly great. I recommend this because without it you have nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and always good to have the piece of mind that your stuff is protect and will be refunded or replaced if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the 2 year protection plan on multiple occasions and have not regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a need security especially on items kids with needs are using

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard works well I Only had to replace it once within 3 years. That was because I do online jobs and I could no longer see the letters. Thanks Best Buy Lynchburg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard steelseeries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best keyboard I’ve gotten would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan is definitely worth purchasing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad replacement plan to anyone . If your item breaks you simply return it and you get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having incase of any issues . I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product decent price fast and easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great! If the item doesnt work you just get it switched out for a new one

    I would recommend this to a friend