Customer Ratings & Reviews

helped me change my damaged product very quickly and it was a great experience

Shoutout to the Geek Squad! They fix whatever needs to be fixed! Well almost anything.

We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

Great peace of mind for any high value purchase. Super easy to use through the website or app.

Excellent keyboard and mouse. Nothing exceptional but good quality.

Excellent keyboard and mouse. Nothing exceptional but good quality.

Extremely good keyboard. Keys are very smooth an works a lot better than my last keyboard.

Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

Can’t recommend enough, get it. Better safe than aorry

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

It's silly not to buy the protection plan on something like a $150+ mouse. The peace of mind knowing that if it stops working right, I can walk into Best Buy and walk out with a new one is a big comfort. I don't feel that the manufacturer's warranty is sufficient because I'm without my peripheral during the transit time back and forth with the manufacturer/

i had a problem with my speaker and i had a warranty with it also which helped me so much that i got a new replacement, i was also given a option to pick any other speakers that were around the same price, i was offered a shipping to my house and i got my speakers in 2 days

We have loved having geek squad protection. Its the best thing in the world! Worth ever penny

Really good product I love how easy it is to get head shots on valorant

I am aiming to get a Gaming Pc in the near future but only had a xbox series s when i picked up the keyboard. it has a gaming mode you can activate using the F12 key and it takes away all expected input delay, for mice i cant always say the same. if youre on a budget and need something that has a good metal frame, has durable switches, and interchangable keys with a customizeable RGB board, this is this keyboard to go with.

This replacement service is worth every penny for the peace of mind.

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

WOW! This is the best plan for the money. PLEASE as always, be sure to read all paperwork about returns or replacements before you sign…., which I did. And it was a great decision on my part. I had a high priced item that failed within two weeks of purchase. IF I hadn’t had this coverage, or coverage for the geek squad to come out and check the item… I would have lost all my money on the one item, and then some. Repairs, if possible, would probably have been expensive. But because I purchased this plan along with my membership… IT SAVED ME HEARTACHE! Thanks Best Buy, for standing behind your coverage snd products. RECOMMENDED If you can afford it. It’s worth it.

Warranty is a great idea, thanks for a great experience as always