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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,542 reviews
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is a great option if you’re worried about accidental damage to your electronics. It covers things like drops, spills, and other mishaps, making it easy to get a replacement without much hassle. Many people find it worth the cost for the peace of mind it provides. However, some feel it’s a bit pricey, especially for cheaper items. Overall, it’s a solid choice if you want extra protection for your gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this incase you keyboard breaks down or malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a super reliable replacement policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this. Wasn't too sure if I had a faulty product but easily can replace it without worrying if Best Buy would accept the original product I bought. I feel more comfortable buying this than risking getting a product that could be user-blamed and not get a refund/exchange. I'm normally not the type that goes to costumer service so it eases my worry knowing I'm guaranteed to get an replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers the best protection plan on products. It has never failed me in a time of need. Whenever an item broke or needed to be fixed they were quick to help, either replacing my product completely or repairing if possible. Depending on the type of plan and what it covered for your specific device. Geek squad protection plan is the exact reason I always purchase my tech through Best-Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to have this insurance because accidents often happen with keyboards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so can’t say much but the price was worth it I guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad when I enrolled in my first cell phone plan, the custmer service still outstandingvway back then. My son surprised me and had a new stereo installed in my truck . All the products i have purchased I used GeekSqaud on every large ticket item. Fililing a claim is very easy and helpful customer care team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolving issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, and quick responding to product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the 10$ if my mouse ever breaks i can return it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved the keyboard so much and she’s happy with the lights

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, slightly pricey.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset for the price. The sound quality isn't unbalanced nice amount of high and lows. There are some over the top embelishments tho on some highs if you have sensitive hearing like me. I use it for playstation and my pc. On pc its easy enough to adjust the highs, but not on console. Has decent wireless range, though if you have it in another room, and you walk out and the signal has to pass through a couple walls you will get interference or cuts outs. The 3d sound is great on console, but really shines on pc, with the help of the razer apps. Battery life is great. Had the heqdset for almost a year now. So far theres sign of battery weakening and it does not dishcarge rapidly if unused for awhile. Overall very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming keyboard and mouse bundle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best keyboard and mouse bundle out there. I used Logitech before, but I think Corssair's one is better. You can get it without hesitation. btw The standard version is cheaper now! I Would recommend getting the standard version as you will get a full-size keyboard. It's only $75 now at BestBuy. https://www.bestbuy.com/site/corsair-k60-rgb-pro-full-size-wired-gaming-bundle-2021-edition-m55-rgb-pro-mm300-mouse-pad-black/6479093.p?skuId=6479093&ref=212&loc=1&extStoreId=369&ref=212&loc=1&gclid=Cj0KCQiA6NOPBhCPARIsAHAy2zA0JAgpjkgiYQ1LLv3RWeE_8csprfyFELnDxAuOvWOudM4yAkTxzwgaAoIZEALw_wcB&gclsrc=aw.ds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with geek squad ever. They’re usually really helpful with what I need, and if the product isn’t repairable they’ll give you a gift card for the value of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful to have the option for tech support. I usually purchase the 2-year replacement option in case any of my devices break after 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad services was very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my keyboard. It is so pretty and love the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend without any hesitation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough good things about Best Buy's protection plan. It has always been an easy thing when we have had things fail or need to have them worked on. If Best Buy can fix them, they do and if not, then they replace them with a new product. If they no longer carry that product, they refund the purchase price (minus the protection plan of course) and allow you to purchase a new product if you wish. To me that has been the simplest thing for us. As long as we maintain the protection plan, it has been as simple as schedule service or take the product back to any Best Buy and they take care of it for us. Simple, no hassle. I would recommend no doubt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great services highly recommendable thank you so much geek squad and best buy

    I would recommend this to a friend