Customer Ratings & Reviews

Im not much into purchasing warranty plans for peripheral objects but I've already had to replace some, so why not?

worth the 10$ if my mouse ever breaks i can return it for a new one.

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

My sister loved the keyboard so much and she’s happy with the lights

Excellent customer service, and quick responding to product issues.

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

Must have since products will go bad eventually. This will keep it covered past the manufacture warranty.

Every time I have had to take my computer to Best Buy Geek Squad for an issue I was experiencing, the geek squad employees were friendly and knowledgeable about the issues I was having. Geek squad was able to fix the issue in the store.

Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

So far so good. Have not used it yet just trying to learn everything i can

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

The agents are great and easy to work with. Very knowledgeable about their products and services.

I absolutely love my keyboard. It is so pretty and love the lights

Reliable services as advertised, experts in problems and finding suitable solutions that keep the best interest for all to assure a functional device as advertised be repaired and or off all fails maybe replaced or receive a credit back if the rare occurrence that it may not be fixed to its stock condition/performance. Always recommend Geek Squad to all!

[Employee of bestbuy] Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

I will never purchase any electronic or gaming accessory from best buy without including the accidental warranty coverage. It is always a no hassle return/exchange and has never once given me trouble. I live in a house with a very curious and ambitious cat who loves to chew cables, so this is a must for me.

Has always been a super reliable replacement policy

Very easy to make claims on. I had a replacement plan. I just walked in and they exchanged it for same product on the spot hassle free. And i was able to repurchase a protection plan on the new item to keep it going. Which saved me well over 100 dollars. Which is why i strictly buy my electronics from this store.

I buy alot electronic devices cameras, gaming consoles computers and everytime i buy the warranty because i know some of the will eventually ware off so everytime i go to the store the process its really fast and effective so thats why i always buy with best buy and a warranty with geek squad