Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,638 reviews
  • Rated 5 out of 5 stars

    Helping hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service call as needed or you come to the store for repairs or just helping figure the item issuez

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wouldn't go without!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I honestly think that the replacement warranties are the best at Best Buy, it really is what keeps me shopping here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for daily or kid use electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty. If you use a mouse or headset daily they wear out usually in less then 24 months. If you have kids using any of your gear they will often break it in under 24 months. Have had to warranty replace hardware multiple times Just get the warranty on the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work mouse. Comfortable and side scroll is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat replacement value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement For the Win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people feel differently about insurance type programs for items and there are definitely ones out there that I avoid like the plague, but Geek Squad has never let me down, I've kicked myself for not getting the coverage, but that's another story... It's absolutely a personal choice and for certain items it's probably not necessary but I would think about getting it for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot stress how worth it this is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es excelente. Lo uso a diario y nunca ha dado problema. Lo recomiendo

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plans Are A Necessity

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans for anything are a need, especially with things that you most definitely can step on or break fairly easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bueno tenerlo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Importante tenerla aunque no la necesites que necesitarla y no t3nerla

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad Protection is one of the best extended warranty plans you can get, and not just from Best Buy. You get support and repair/replacement guarantee!!!??!? Doesnt get any better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on open box items as well as computer accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is a great value just to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service John was really helpful with everything and the keyboard works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan is a great thing to have. Especially when you want to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably a good service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my stuff lasts more that 2 years so, thank goodness I never had to use this lol

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service and products. No issue replacement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For electronics, always always always always always get the warrantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, simple and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple, easy and fast, they never disappoint, the best.

    I would recommend this to a friend