Customer Ratings & Reviews

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!

I love it and it works perfectly as a replacement for the work keyboard that finally died. We went in and were told that Best Buy has an old tech buy buck policy so we plan to take advantage of that the next time its offered so we can upgrade the rest of our old computer equipment.

Love this service knowing my electronics are protected is great peace of mind

[Employee of bestbuy] Nice keyboard, good for the price, sounds nice and very customizable.

[Employee of bestbuy] Peace of mind on your product being covered in case of an accident.

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

These guys are so knowledgeable. I trust their opinion

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

Hardly ever have used a protection plan from Best Buy but when I have they stand by what they say. Hassle free replacement and even gives an option to repurchase another warranty. I buy these plans for everything I get from Best Buy.

Worth every penny to get the protection and peace of mind.

Works perfectly. Used for work so it can take some abuse. No need for geek squad yet but the insurance is a comfortable feeling.

I brought the Corsair headset for them to fix it and they decided that it needed to be replaced, they don’t have anymore of that product so we went looking for another gaming headset and found one. The staff were very helpful and very nice. They made my experience so much easier.

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

Service could be faster was waiting in line for about 6-8 minutes till I could have anyone help me and I was in the front of the line.

I always get the Geek Squad Warrenty. They are fast and hassle-free with all their promises! Plus IF an accident happens, which they do, you are covered!

This Protection Plan just makes sense for us to have. I love the new keyboard and mouse and I need to keep it working. Since the keyboard and mouse are wireless, they do not live on the top of a desk. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new keyboard and mouse combo.

Had them for about two years but mic started not working turn them and and fast they gave me redund the only thing that sucks i got them for 149 amd they gave me only 99 cuz thats how much they were worth when i returned them

Always easy to exchange broken mouse. .

Got the hekp I needed no problem. Theyre always very friendly.

[Employee of bestbuy] I purchased a two year protection policy because it’s the smart thing to do! Best Buy basically covers everything that would ever happen to the product and it was only a small percentage of what I was going to pay! Now I don’t have to worry if it breaks. Easy decision