Customer Ratings & Reviews

I got this to use with my keyboard and mouse but i never got the confirmation email to set it up. I tryed contacting the support phone number and got the run around so i just chucked it up as a lose and got a Allstate plan instead.

Waited a long time didn’t receive the item and still currently waiting for my refund

These headphones are pretty mediocre and tends to break after a few months

Geek Squad replacement isn't barely worth is cause you still always have to pay something anyway.

Warranty was optional for a headset I bought so have not used it yet

picture is keyboard and mouse. not sure when i bought a keyboard mouse combo. if its for the protection plan... ive never used it because i forget i have it. but if i ever use it, it has its uses.... lol

i honestly dont remember buying this. gotta check my receipts.

It was good at first but then it started to freeze up and the mouths everytime i use ed it it wouldn't work or would freeze up same with the key bored wouldn't type sometimes

It’s ok and good by the Best Buy and their geek squad

Purchased this product for myself better than expected

The worse experience ever, I paid for a warranty that they can't or won't honor.

Over charge for geek squad when somethings are a easy 5 mins fix

Does not work with Mac mini 4! It may pair well with others

Had to call BBB on them because they tried to give me the date of purchase as my start date when I hadn’t even received the product. How you doing technical support on merchandise that hasn’t reached the customer yet. They definitely need to fix that and I’m not the one for games!

When your devices goes out within 90 days, go through the manufacturer because geeksquad 2 year protection is then over.

Garbage. Support for the 'protection' is non-existent and should just replace the damaged item when brought in, not make you wait months for a repair that they don't even do before crediting you back what you paid as opposed to replacing it.

Didn't end up needing it, waste of money. I forgot to read the box and look at the warenty from the manufacturer. Always look at the warenty from the manufacturer before buying this.

[Employee of bestbuy] Great service would recommend anyone that is looking for protection

Still unsure why the protection plans are so expensive plus there useless for 1 year due to manufacturer warranty so one year goes to waste I do jot recommend this protection plan

Best buy allows you to pay for protection thru progressive leasing and then won't honor your protection plan