Customer Ratings & Reviews

This is my second Logitech Keyboard. My only issue is for some reason over a period of time the keys wear away. I wish they would come out with some sort of protector that would go over the keys to protect them from wearing.

Warranty can save you money. There is a chance the keyboard you want is not there but it is great to have a replacement through a warranty

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.

My steelseries apex 7 tkl broke after a few months, and I had this warranty. After going to best buy, I was able to exchange my broken keyboard for another one. I highly recommend buying the warranty if you are not confident with the lifespan of your product and want some peace of mind.

never had a issue but know if i did they take care of it

Really good product no complaints. Have had for 2+ years no issues have arose so far.

I live the wireless mouse and kepyboard geeek squad protection plan. It is just what I need in case anything goes wrong with these products within a two year period.

Geek squad never lets my family down. I am the family tech support guy and I do volunteer to fix machines all around town. When I cannot help due to time or complexity of the issue, I send them to geek squad. They never fail to achieve positive results.

Geek Squad is a must and the best decision I have made. If there is an issue with a product you have the peace of mind that Best buy has covered it and will take care of the product if any issues. A Must have for all purchase

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

Best coverage then any company dont need to say anything else

I drop this on anything over 100 bucks when it is offered. They replace or SWIFTLY repair your stuff. You have access to tracking and repair status through the whole process. They do not have people behind counters waiting to argue with you, they take care of you. If you are a senior or not tech savvy this is a MUST.

About this to go with my husband‘s headphones, pretty reasonable price for a warranty for two years

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

We are glad that Best Buy offers the Geek Squad Replacement program. So far we have not had to replace any of the electronic devices or appliances we have purchased but it is nice to know that we can if we need to.

Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

The service is great! No worries about future problems