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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,638 reviews
  • Rated 5 out of 5 stars

    Should definitely buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection! It’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice peace of mind knowing things I have purchased include this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty you hooked me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great, thank you for replacing my keyboard. It was a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device arrived on time in full working condition, had no issues with it for almost a year until connection became loose do to constant use and movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that purchase any electronics should purchase this. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAYELA G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , and great quantity..........................

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is the way to go!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Repair !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product and the best for being able to bring my expensive products in for repair

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saved

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad was super helpful they were able to get my issue resolved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you peace of mind from when the unexpected happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helps to have a back up protection. Definitely gives you a peace of mind, for if your items has an issue. I think of all the things I should have gotten a warranty for, but didn’t wanna pay a few bucks more for. Then ended up having to get a new one and pay the full price again. Always get a protection plan.

    I would recommend this to a friend