Customer Ratings & Reviews

[Employee of bestbuy] Protection on these items makes it super easy to just go into a Best Buy location and inquire about getting a replacement. It's quick and easy. The price is worth it.

Geek Squad is always helpful with whatever need i have.

Best buy's Geek squad replacement warranty is hands down the best there is. No hassles. No worries. The covered item is really replaced! Walk in the store with your broken item and leave with a replacement. It couldn't be easier.

This is a great keyboard that is not as loud when you are using the keyboard keys. It was a great addition to my son's computer system.

Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

Great everyday keyboard mouse. Sleek and slim and does not get in the way. Very responsive. No backlight though, but I don't need it most of the time.

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

Hopefully I will not have to use it for my XBox product but if I do glad to have it.

The best wireless headset I've owned, battery life lasts all day. Easy to set up on my pc and ps5. A little uncomfortable if you have a big head like me, apart from that its perfect.

Sleek look. Buttons look good on them. Just the right size

Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

They were pretty helpful, and I didn’t have to wait much!

I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

Very useful mainly when you are clumsy with your electronics.