Customer Ratings & Reviews

With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

Purchased this to protect headphones purchased as a gift.

best thing that best buy could have ever done for there customers

My keyboard broke and this protection plan helped me get a new one with no hassle, just had to go to the store!

This geek squad way better than apple , at a better price, service, and personality, they repair fast and with out hassle , if you need a geek squad Best Buy is the number one , the price is right , everything is perfect, purchase from Best Buy add the insurance, and see for yourself

I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

Great option for any device you get. When you break down the price per day or even the idea of what it costs to replace a device in this similar situation it is a no brainer. The accidental part also really helps with kids.

Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

BestBuy Geek Squad is awesome and a must and I must say that the Hammond, LA location employees are the greatest!! They go above and beyond to help customers and get you the products and service you need no matter what. An excellent staff!! Thanks BestBuy and especially BestBuy Hammond, LA!!

One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

Great I can return my item if it’s damaged and it’s worth the money

Great I can return my item if it’s damaged and it’s worth the money

Haven't used the plan yet, but it was for a gift and the transfer of the plan to the person I bought it for went well. The customer service representative on the phone quickly accessed the plan information, input the new owner information and explained an email would be sent to the new owner with all the necessary plan information. Only problem I have is that this shouldn't be necessary. The web site should have a way to enter the correct information for a plan when the purchase is a gift.

We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.

It’s a really good product to use and I recommend it!

Good keyboard very light and fast keys on point good buy.

A must purchase for any item purchased at store. Very happy with the ease of use and very convenient