Customer Ratings & Reviews

We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

Great service just brought faulty device and was able to swap with ease.

The agents gave me my warranty for my headset and swapped it for a new one quickly.

Geek squad plans are the best thing going! You not only get the price of mind that your item will be covered if something happens but they also offer you the option of returning the item and getting something different. Amazing plan I buy it with every single purchase!!

I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

If you are looking for one of the best warranties offered by a store, then Best Buy has the best replacement warranty in town. If anything goes wrong or bad with your product, they will replace it with a new one. If you no longer wish to keep or replace the product, you can get a full refund.

I love how quiet the keys are, and I do believe the keyboard is good for the value. With that being said the RGB lighting on this keyboard is really lacking with customization options. Really it’s a good keyboard but don’t expect the customization capacity of something like a Razer.

Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

Definitely necessary if you play COD constantly and go through keyboards a lot lol

I always get gsp r if offered. if I don’t like it within that period I just bring it back

I always get gsp r if offered. if I don’t like it within that period I just bring it back

Never had an issue with using the warranties so I usually end up getting it

Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

I was unable to use the warranty because my product never broke but it makes me feel good that I could have replaced them through the moves I have made through out the years.

Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

Dave hooked me up with no problem ever thinking I needed best buy had it for me

They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

great to have this warrenty always good for emergecy