Customer Ratings & Reviews

I always get these on products I’m not too sure about. They always have come in handy when a product isn’t so good

Just think about the future of you are gonna have kids or pets that love to counter surf, it’s a good way of knowing they will replace it no questions asked. Anything can happen.

This is a great card and i will invest in more later

GEEK SQUAD is always fast and efficient! Best Buy is mt fav dpot to save money!

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

I hate the clacking sound that some keyboards make so this one is perfect for me as it doesn't make much sound at all.

When you have children getting extra protection is the best way to go.

Very affordable compact, responds well and the keys sound great. Used for gaming and school

Geek Squad Protection is awesome, its a much better protection plan than most other companies offer. Only thing better is just havjng Totaltech and getting the protection on everything automatically!

I am very happy with my purchase! exceeded my expectations :)

I have replaced many items using the accident replacement service and I can't recommend it enough, especially if you are clumsy.

I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

This keyboard and mouse has been easy to use and install. I recommend you keep your wired mouse and keyboard around for when you pc locks up and you need a wired set to get into

It is always a good idea to have an accidental damage plan and the Geek Squad is a good one to get.

Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

of course I have geek squad protection- it's easier than the manufacturer that's for sure

Great peace of mind knowing our products are protected. Nice attention to detail.

Purchasing this service is a great way to save money and time when you are in need of it. Thanks

I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.