Customer Ratings & Reviews

I haven't used the warranty for my keyboard but its great to know that I'm covered. I have used the warranty for other items and I would say its a great value for the peace of mind and service they offer.

[Employee of bestbuy] loved the protection plan and instant replacement for free when my headphones broke

Best mouse and keyboard ive ever owned… but Flow can get twitchy. Probably works best if youre hardwired or if your devices are near enough to the wireless router.

I used to work here. Its great i loved those guys.

Best Buy has good customer service,so this was an easy decision for me on my more expensive items(especially if i dont buy sony).

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

It is always a good idea to have an accidental damage plan and the Geek Squad is a good one to get.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

The geek squad are very knowledgeable and kind. Would recommend

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.

The agents gave me my warranty for my headset and swapped it for a new one quickly.

[Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

[Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

Very affordable compact, responds well and the keys sound great. Used for gaming and school

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

Great Buy...BEST Buy provides the goods...my lean to

Definitely necessary if you play COD constantly and go through keyboards a lot lol

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

Can’t get enough of quality keyboards. Despite having one on the laptop, the separate keyboard lets me keep my hands out of view so I can focus on the screen