Customer Ratings & Reviews

I always implore that people buy into Geek Squad replacement program just in case the TV isn't working, the soundbar has a short in it or any other kind of Manufacturers fault. You can get your item fixed and also keep entertained while waiting.

Just had to use this for the first time. Had some pixels die in my monitor I had just bought in may of this year. I called to see what my warranty would cover expecting the worst. Instead they were amazing! And super friendly and easy to deal with!

Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

[Employee of bestbuy] I’m very clumsy when it comes to handling things, especially expensive things. Geek squad always has my back when I make mistakes!!

After two broken headsets, I will never not buy coverage again! Geek squad is great just hoping I won’t have to use it ☺️

Great service that I highly recommend. I have had with some headphones that I bought but with this service replacement was fast and easy. I would definitely recommend this service.

Definitely worth it. Accidents happen. Better to have it and not need it (hopefully), than to need it and not have it.

Geek Squad helped me out even though I was early. I appreciate the gift card and I'm enjoying the new keyboard/headphones

Great headset absolutely love it it has been good for all my gaming needs

The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

I would recommend getting the accidental geek squad replacement because they take of so many issues if they arise.

They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

Haven’t had to use them yet but glad to know they are there to help if something happens. Also fairly priced for coverage

Absolutely love this plan. Anytime my devices have a malfunction, it covers it and is an easy process to claim.

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

My personal favorite keyboard from Logitech. When you use the Logitech app it lets you customize the keys to your liking, and change colors to however you want them.

You definitely need this service in regards to a any type of appliance such as a portable ac or mouse. However you should also a manufacturer's warranty to get an actual repair technician to come to your place of residence.

Protection plan is incredible! Will recommend for any one with purchase of new products

The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened