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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,544 reviews
  • Rated 5 out of 5 stars

    Buy Geek Squad Support, You Won't Regret It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong purchasing Geek Squad support. It really comes in handy if and when you need it. I always buy it if it is available for the product I am purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly. Great experiences so far.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great sound and customization!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset. Ears are comfortable, especially if your one with larger ears and looking for something light on them. Volume adjustment is great, allows for full control. Steelseries app also makes it easy to control and customize your headset to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfort-2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I have NOT had to use the service as of yet, however; it is a comfort to know it's there should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and replacement options for my new equipment and the Geek team Amber was very helpful it’s my additional questions

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SLEAK TACTILE KEYBOARD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing keyboard with a strong magnetic arm rest. Super slick and satisfying design with tactile keys that make typing enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, can never go wrong with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always knows what to do when something is broken you can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fast responses got me what I needed and helped me repair/exchange my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple just go in the store with ur email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THESE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute so , so high quality & so comfortable. I eat sleep and breathe in these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly service! Very helpful and quick to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are knowledgeable and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and knowledgeable in their fields of expertise. Great benefits needed for all my tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this cause it saves you so much in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST buy when you get headphones. It allows you to return them whenever in a two year window so you can upgrade if you want or just when you get bored of them you get your money back and get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Service is it essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always implore that people buy into Geek Squad replacement program just in case the TV isn't working, the soundbar has a short in it or any other kind of Manufacturers fault. You can get your item fixed and also keep entertained while waiting.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A must have.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any item. Customer service at my store is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this service in regards to a any type of appliance such as a portable ac or mouse. However you should also a manufacturer's warranty to get an actual repair technician to come to your place of residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get protection every time we buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of the Geek Squad members was excellent. They were on time, performed the installation exactly as I desired, made sure that I was comfortable with the unit, and cleaned up after themselves.

    I would recommend this to a friend