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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,638 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U walk in and they replace it without taking the old one. Limited questions. Keep a copy of ur receipt to make the process easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really confortable and light, great for using them a couple of hours for gaming or at work. I have been using them for more than a year daily and haven’t had any wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best thing at best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s something youll likely replace within a couple years, get the protection plan. Its so easy to return things and u can get replace it or get credit for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple keyboard. Good pricing. Not noisy keys so that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Support, You Won't Regret It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong purchasing Geek Squad support. It really comes in handy if and when you need it. I always buy it if it is available for the product I am purchasing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Accidental Damage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great because if you accidentally break it or damage it. They will replace it for you! Completely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality soft touch decent price. I use lot and definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s warranty that Best Buy has is amazing and great because if you buy the warranty with an item and something happens to the item you get a whole item brand new with no cost at all she get a whole new item for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVERED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE ACCIDENTAL GEEK SQUAD REPLACEMENT FOR SURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad brought new TV and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service on every item I have purchase at Best Buy. Well worth the money. My grandson's new tv started having pixel issues after about 5 months. They came out and looked at it. Brought him a new one and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition for my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get this Geek Squad service since it does not happen often but when something breaks I just want it replaced or fixed right away without a lot of questions and this is what it does, Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the best extended warranty, not like other Companies where you have to the 1-800 number. Best Buy always took care of me NO QUESTIONS ASK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have problems with items you've purchased and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement plans are really good and no hassle, these keyboards aren’t made to last thank god they have these plans otherwise I wouldn’t even purchase some of these new brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad. Any time I've needed services is been prompt. Worth the money and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan has never disappointed me when I needed it. If your item is eligible for it, get it. Replacing a pair of headphones was stress free and all my protection plan info. could be looked up without my receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite keyboard i have ever had. The keys are at just the right height and they are extremely comfortable. I cannot complain.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good tool

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great tool to have on expensive purchases to ensure it lasts.

    I would recommend this to a friend