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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6634 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,634 reviews
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this over and over its like health insurance kinda but for robots r whatever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have if you're buying any tech products from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty is a one time use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was a godsend! Most items have a 1-3 year manufacturer warranty which can be a headache to deal with. This 2 year warranty BestBuy offers allowed me to just switch it out for a new one. But the warranty is a one time use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved my butt all the way on having to shell out for new gear 10/10 would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the protection. I bought the protection for headphones I got for my brother and he used them all day everyday. Needless to say they were beat up. I went to get a refund or another pair and geek squad was quick to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB WD_Black ssd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great got it in 2 days no issues thanks a bunch so needed more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because electronics aren’t built like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been so helpful all around in my experience with Best Buy. I have inquired about and used services for many devices. Diagnostics, warranty and repair as well as their refurbished items all come back excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy buy buy buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. ALWAYS. It’s a life saver. We’re buying electronics and they do sometimes break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I’ve ever made in my life was getting this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always buy this Geek Squad insurance every time I make a big purchase. I've had to use it multiple times over the years and it has always been very easy to use to get a return or replacement. I just go to the store and they see if added on my purchase, and after a few minutes I leave with a replacement or refund. I think its worth the price for the ease of mind, and its definitely saved me money in the long run when things break. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard to go with a laptop that I bought my husband for his business. He is a mechanic and needs to be able to look up parts and keep track of them. With him working with his hands every day, I wanted to keep the laptop itself as clean as possible and the best way to do that is to keep his hands off of the keyboard and touchpad. This keyboard works great for this purpose. It's easy to use and he doesn't have any issues with it. (I also bought a silicone cover for it for protection, so maybe it will prolong the life of the keyboard.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty/geek ins coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These IT Special individuals work hard to fix any and all problems given to them with their educated and experienced knowledge acquired. I recommended several people who purchased the geek squad’s warranty coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable just in case you are a little clumsy just like me. Totally worth it. I got it for my headphones and it really saved a lot of money for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need any services down on you gaming pc this is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek squad! The easiest repairs and trade in’s around. They are very knowledgeable and quick to solve all your problems, no matter what the issue is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has given me real peace of mind. Their service is fast, helpful, and they make replacements or repairs incredibly easy. Definitely worth having for anything important.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LATINAS

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] THIS THING IS PRETTY COOL MAN I LIKE IT SO MUCH I CAN GET STUFF BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use if needed. Best Buy makes the process simple. It is only bothersome if a long line, you just need to choose your timing wisely and avoid Holiday madness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send the extra money for this plan. My keyboard stopped working and I had the service plan. I took my keyboard back and got an exchange quickly. If I did not spend the extra money I would have lost out because the return date had expired

    I would recommend this to a friend