Customer Ratings & Reviews

[Employee of bestbuy] Excellent experience with them, kind and genuine people who know their stuff

Whenever I needed to use the Geek Squad for my covered repair it fairly painless and effecient.

I love geek squad replacement warranties. They take the item back in the original box no questions asked. I have yet to use this one, but my son can be rough on things, so I love the peace of mind it brings!

pretty good service helped me a lot with my product

Highly recommended. It does it's job. Would buy again.

Geek Squad knows their stuff. They resolved my issue in a timely manner & with superior professionalism.

Thiss keyboard is great. I definitely recommend it to anyone thats looking to buy for for their computer.

Overall this is a good drive for backing up files. Be warned, if you're going to backup large files, buy a couple of 40-60mm usb fans to keep the drive cool. The ventilation for the 3.5 inch drive inside the case is lacking. By placing a fan on both ends--one blowing air in, and one out--the drive is comfortably cool.

The replacement was almost magically easy, they didn’t have the exact mouse I wanted so they practically gave me store credit so I can practically upstage the mouse that broke.

Got a plan, I always get one. At least on items that break down a lot. They always pay for themselves

Great keyboard, lasted me years before I had to buy a new one.

[Employee of bestbuy] GSP is worth every penny. It’s really come in clutch with my keyboards, mice, headphones and small home appliances.

Paying for the 2 year Geek Squad plan is is very good investment. The first set I bought- the mic stopped working and I was able to get a new set at no cost.

I'm happy to have this service just in case a device stops working.

The best who doesn’t love a warranty, it’s a few year long and we all know technically now a days. Am I right!? Like cmon!

The Geek Squad Replacement is great to have in case there is an accident with any of the products. That I of course I have insurance on and that is great and such a good feeling to have if there is an accident.

[Employee of bestbuy] Haven't needed to use it but it's always great to have it incase something happens.

It's insurance, one of those things that is a total waste of money right up until it isn't. For a smaller product, I wouldn't bother. But for a high dollar and highly abused piece of tech (i.e., a Switch, portable console, nice headphones, etc) it can make your life a whole lot easier.

For keyboard and headsets that are used daily we taken advantage of the warranty. Simple to use just trade out the item and pay a few dollars to extend the warranty.

I am happy to have some reassurance that I can replace my SSD, in case anything goes wrong within the next two years.