Customer Ratings & Reviews

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

Have had this keyboard for years! Love it! It has stood the test of time

Useful for my tv. Easy setup,doesn't require any 3rd party programs to run it. Its perfeft

Love the protection plan!! Enjoy it so much the price of mind protection !! Absolutely must have when purchasing!!

Geeksquad was super helpful they were able to get my issue resolved quickly.

Got this for my Razer Orochi mouse just because I know a lot of gaming mice are prone to double clicking issues. This is just for reassurance in case that does happen to my gaming mouse, so I can just go and get it exchanged at a Best Buy store.

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

Will definitely help me when i smash this headset over my knee

It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.

Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

Everything worked great, thank you for replacing my keyboard. It was a great warranty

I have had this keyboard for almost two years and it is holding up great!

Best buy runs very smooth loved it immediately best

I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

Nice service and fast shipping also the product was very nice quality

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

I don't foresee the probability of something to go wrong and needing the Geek Squad to work on this. I bought 2 - one for me and one for my daughter. With the 2 year warranty on both of them, and the Geek Squad's proximity, I think that it is well protected for any of those "Oh no, nothing can possibly happen ."... moments! There's no Murphy's Law worry....???

Hopefully I don’t break anything to use them! I was able to get help quickly and out of the store in a timely manner.