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Customer reviews

Rating 4.8 out of 5 stars with 6648 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,648 reviews
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for everything. I will never buy something without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, always good to have a warranty for life's accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I always get great service and my computer is kept in a "tuned up" condition. Whenever I have a problem, it is easily solved by calling "Geek Squad". I consider my service one of the best investments I have made, and have renewed my service several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , had for 4 months now strong . Definitely Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty for headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped select keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service and had great help from all the staff really appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for peace of mind. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad Replacement This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it for my XBox product but if I do glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it’s really good to have because they will fix no questions asked you don’t have to wait days to send it or whatever other company’s do, geek squad just fix it or send you a new one all you have to do is take to the store and bam your done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My keyboard broke and this protection plan helped me get a new one with no hassle, just had to go to the store!

    I would recommend this to a friend