Customer Ratings & Reviews

It is a must for any electronic, even if you decide you don't like a product, bring it back and put the money towards a different one, you can literally use something for 1-2 years then bring it back at 1 year 11 months and get a new piece of equipment. Awesome feature.

Always get geek squad protection. It’s a must for all electronics.

Bought this for a teen. Works as advertised. Keys are very clicky so a bit loud but the keys are smooth and mouse has some weight to it . Not the fastest option but functions well for the price.

I used this keyboard when my damaged mechanical keyboard temporarily had issues. Great temporary replacement. Found a permeant home on a family members desk and has been flawless

I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

They provide various services such as computer repairs, troubleshooting, setup assistance, and device installation for both home and business users. Reviews for Geek Squad can vary based on individual experiences, but many customers appreciate their convenience and expertise in resolving technical issues.

Helpful for when i have issues. Thanks for the service

Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

So worth it just in case something happens I have not had to use it though

Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

I got a full refund on my last pair of headphones that snapped after near one full year of just normal use. It was a simple process to get a full refund and I just put the money towards getting a nicer pair with same protection as well. I trust it

Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

The staff was wonderful to work with when the product broke, they replaced it with a new one no questions asked. Normally I do not purchase extended warranties, but after this incident, I am inclined to do so for more expensive items.

Bought this warranty with the headset. The headset broke. I did not have a receipt and Best Buy returned it with no questions asked. They looked up my warranty with my phone number. Went flawlessly. I normally don’t buy the warranty but it was cheap and paid off for once.

Great value, good quality, highly recommend!!! !!!

I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

Honestly a great buy to have. If your product breaks, you can take it back in and they'll replace it with the same thing of give you store credit if they don't have it in stock. I always buy it when it's available.

Always get the protection, itll save you money!!!!