Customer Ratings & Reviews

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.

The geek squad protection plan is the best in the business and i like it a lot because almost without question your product gets replaced or if they don't have it anymore you can get store credit

[Employee of bestbuy] loved the protection plan and instant replacement for free when my headphones broke

[Employee of bestbuy] If anything I am at peace that my product will be safe

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

I just recently got the geek swuad and they have come in real handy! It is a little pricey but i think in the long run if you have computers and electronics its money well spent!

always good to have a warranty at a place you love and got to

Amazing service quality. Very fast and reliable. Love it

It is always a good idea to have an accidental damage plan and the Geek Squad is a good one to get.

Haven't used it yet. What's great about this is that if it fails on you. you can just get your money back on most purchases for in store credit to something else or an upgrade for something more expensive since covid has shot prices into the air. And if it dies on you 1 week after warranty you can curse yourself that you shoulda just replaced it and paid a few bucks more instead of a few 100$.

Its been a peace of mind having these services. I totally recommend this.

They've always been quick to replace or fix anything I've needed to! Once they've fixed something I've never needed them back!

Little bit expensive but worth it for expensive tech item

Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

[Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

[Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

they are really good at fixing things. they do perfect job

Very affordable compact, responds well and the keys sound great. Used for gaming and school

Purchasing this service is a great way to save money and time when you are in need of it. Thanks