Customer Ratings & Reviews

This is much needed for the recipient it was good for the recipient the recipient liked that a warranty was added

Overall good mouse with a nice ergonomic feel to it for prolonged gaming sessions

Geek Squad is the best when it comes to warranty’s. There no trick or extra step . You just show up say what’s wrong and they take care of you

Have not had to use but love having the extra assurance since the gaming keyboard is expensive.

What can I say I always purchase the warranty. This had saved me so much money.

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

Great value for comprehensive protection for my mouse.

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

Have not had to use this yet. Everybody praises and says it's great. If you ever need to replace your product, Best Buy and Geek Squad are there!

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.

I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far

The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

I haven't have not had to use geek squad protection so i cannot say if its good or bad. That is why i gave 3 stars.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

Went into best buy and got my keyboard exchanged with no hassles, 2 year protection was worth it.

The charging mount I had for Xbox just stopped working one day and I took it back to bestbuy and they gave me a brand new one within minutes

Everything amazing. Love it! Works to perfection.!

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.