Customer Ratings & Reviews

Having Geek Squad Protection gives me the peace of mind knowing that they'll take care of repairs if something goes wrong and my manufacturer warranty doesn't cover it or after my warranty ends.

Quite the mouse. It definitely had a lot of customizations when it came to lights and came packed with good specs in terms of DPI and weight. I do wish it came with adjustable weights, as most modern mice have that option. This mouse lasted me two years, in the end I just returned it.

Added this for headphones since i've had bad luck recently with them. Rep was great!

I buy gaming items for my teenage grandson. Something always stops working. I have saved hundreds of dollars buying the extra protection.

So far using this for headphones and such has been a blessing. Anything pretty much is covered. When you use it to replace your item you do need to purchase the replacement plan but that’s to be expected. All in all a super buy.

They’re awesome! They are knowledgeable and quick to address issues! Thanks!!

The geek squad were always so helpful with anything i needed with my tech. and their customer support was just fantastic would recommened

This is great for my 13 year old. Kids break things and Best Buy replaces the item. So worth it when it comes to children.

Having large hands and fingers finding a good keyboard fit is difficult. These work well.

Haven't had to use one of their warranty plans yet. Great to have them though just incase.

She was very nice and courteous she answered all my questions she was a delight

Best Buy has the BEST warranties. I’ve never had any issues with warranty claims.

Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

I always purchase Geek Squad. Any time I've needed services is been prompt. Worth the money and piece of mind.

This is an excellent kitchen tool. My wife purchased it for mixing and chopping. Truth be told I use it the most, making my 13 year old slushies. Freeze some Pepsi or Pepsi zero or your favorite drink in an ice cube tray and boom! slush in a few seconds.

Workers were there and wanted to help. Easy and transaction was smooth

They’re quick to fix my problem or replace the product. Overall I’m very satisfied with my purchase and plan to use Best Buy for all my electronics.

ITS ALRIGHT, I MEAN I DIDNT HAVE TO USE IT YET BC THE QUELWITY

Haven't used it yet. What's great about this is that if it fails on you. you can just get your money back on most purchases for in store credit to something else or an upgrade for something more expensive since covid has shot prices into the air. And if it dies on you 1 week after warranty you can curse yourself that you shoulda just replaced it and paid a few bucks more instead of a few 100$.

Great Keyboard Mouse Combo. Just make sure you have a USB port to plug in the mouse to your laptop or tower. I purchased a 2 year accidental replacement just in case I had any issues. So far the keyboard works great and I would recommend.