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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6545 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,545 reviews
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product still good so I haven’t need the service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind that my devices are in good hands if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and they fixed my issue really quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The answered all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the squad where very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase with my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, easy to deal with, gets what you need done, fast and perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP-R is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a great experience with the geek squad replacement plans. Bring in broken or unwanted item, get something else brand new. No hassle or questions.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with them, kind and genuine people who know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, works well and proficient as needed. Also a major upgrade from the previous system i was using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy employer helped with this sale very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic plan 2years had on all tvs they are great plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad with it. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use but hard to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of my favorite keyboards. The extra ability for customization makes it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through when it needs to. e

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance worked but for some other reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance worked at least for getting my money back in the keyboard. I didn’t like the keyboard as much as my hyperx alloy mechanical keyboard and also the lighting and keyboard itself would sometimes malfunction but it will fix by just replugging it into my pc once again. (Basically just resetting the keyboard)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. We had an issue with a mouse we had purchased. The service member was great and was able to replace the piece without difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the warranty, so I can’t review it. But overall geek squad insurance is really good I never had an issue with them on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive, great communication and overall a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for every product, even if you dont plan to use it, it always comes in handy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very clumsy with my things, so i love having my products protected by geek squad! love those guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a great buy. I never have to worry about things breaking. Great customer service.

    I would recommend this to a friend