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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6479 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,479 reviews
  • Rated 5 out of 5 stars

    replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement policies work well and covers numerous defaults.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me upgrade my new laptop even with parts i bought off amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment! Never know what my kids will break or how or when so good peace of mind to save on repair/replace later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with my device and took it in to Geek squad they fixed my issue while I looked around the store , fast efficient and reliable Thanks Geek squad

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and willing to help. Highly recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is intended for and i didnt have any problems with it or its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of the service. Best Buy has the most awesome service when it comes to warranty. Never hesitate when getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it's not to love about a $15 2-year warranty for $100 pair of really cool headphones for pc video gaming. If anything goes wrong it was only $15 to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing Best Buy is there when life happens wether install, repair, or replace with Total Tech and GeekSquad! Simple process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works good, nice equipment, really strong material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is of quality of the product. It will not function the same way after nearly 2 years just buy the protection it makes sense to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the main reason I come to best buy. Very stress free returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have even though I’ve never used it. Always a first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Easy coverage. Always replace my product or let me upgrade and pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy an electronic device without it!! Definitely worth the money and no hassle return if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, do yourself a solid and get it. Must have if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xtended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it -here's hoping I never do but better to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If kids want it get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color patterns and how it feels looks good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty if you can afford it. It’ll help when you need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad helped me configure things

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful with any and all questions that I had!

    I would recommend this to a friend