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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,638 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth buying the protection u never know when u might need it. I buy geek squad protection on all my bestbuy purchases and it has paid the price. If u have this, you will not have to pay full price for the new one. Geeksquad will takecare of u. I 100% recommend this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always protect!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always protect your investments! Geek Squad is a must on all of my tech purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foolish to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the single greatest protection plan I have ever purchased. I buy it for all of my components and it never fails me, even though my mouse and keyboard inevitably do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. I highly recommend the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek protection for my controller. I hope I won’t have to use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hightower

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard has great puncture would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assess your lifestyle before declining.. trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Matters!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get protection on my products and Geek Squad always helps me when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have a price of mind knowing accidents are covered and the return policy is super accommodating. I use them every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard + mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Works great for everything i needed it for will buy again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but it has been there for the full two years. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranties especially Accidental damage. You pay a small fee and if quite literally anything happens to it, it gets replaced for free and you can add another warranty on new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need it, just keep up with receipts :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always good to have when buying electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but glad to know that if something goes wrong I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped me choose a good quality ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, easy to install and still works fine 3 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty on Major purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad lifesaver

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got geeksquad protection plan for my headset and it came in clutch!! My headset broke and I remembered that i had the protection plan and it was so easy to go about getting it replace all they had to do is search my number up and go to my protection plans and give me a brand new one very handy for a low price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is exceptional. No hassle replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad. Really helpful when you need it.

    I would recommend this to a friend