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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6485 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 6,485 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for all gaming gear. Best Buy plans is very realiable and customer service y great and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but it feels great to have 2 years of guaranteed repair and replacement for any damages to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of the extra bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always remember the warranty so I use it when my stuff breaks. Get another 2 year warranty every time. So worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service , but having it is a great security .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboards I haver used, its pricy but its my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the laptop I bought. Geek Squad was helpful and resolved the issue right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for what i needed it for i would recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Quak Replacement Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, standby their product, professional customer service. Affordable and enhence production protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the insurance for my sons keyboard. It was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a service plan for any electronics. Was able to replace a broken Xbox one under a warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Knowing I have this protection puts my Mind at ease. Have had to use this a couple of times and had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has served its purpose for the money I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection because Best Buy makes it easy to exchange or return if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my broken items is very simple and easy to do I buy the protection on many of my items for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used online chat and the agent was efficient and set up all of the scheduling right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphone was not working very well. Geek Squad replaced my headphone! The service is very good and quick! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for accidents, malfunctions, never forget buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service can’t say enough about the staff. Always helpful and willing to answer silly questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know there stuff and are always helpful with all my tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan on the market. Best Buy provides excellent customer service and they are very professional and knowledgeable.

    I would recommend this to a friend