Customer Ratings & Reviews

Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.

Always very helpful and kind, knowledge and very quick to fix the issue.

Best protection for all your electronics, I love it

I couldn't say enough good things about Best Buy's protection plan. It has always been an easy thing when we have had things fail or need to have them worked on. If Best Buy can fix them, they do and if not, then they replace them with a new product. If they no longer carry that product, they refund the purchase price (minus the protection plan of course) and allow you to purchase a new product if you wish. To me that has been the simplest thing for us. As long as we maintain the protection plan, it has been as simple as schedule service or take the product back to any Best Buy and they take care of it for us. Simple, no hassle. I would recommend no doubt!

Never had any problems using this 2 year protection and returning the product

The Best Buy guy recommended the protection plan..

I’ll be honest, I didn’t think I’d ever be a fan of protection plans, but as an employee of Geek Squad I see so many people come through every day and they save so much money just because they spent a little extra for the protection plan. Now I get protection plans on almost everything I buy and it has greatly increased the lifespan of my products, as well as saved me from a couple financial disasters.

minimum 50 character limit for review is to much..

Haven't needed to use it yet but it covers a lot of stuff. Great choice to get.

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

Great service and products. No issue replacement..

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

Great product no issues with it at all. Works great.

After doing research on Geek Squad protection plan I decided to buy it, it seems to be the best deal you can find and easier then most companies warranty. Talk to Best Buy and let them explain it and I promise if yo are buying something for a kid as a gift and it's expensive you will not regret buying this protection plan it will be the best money spent. Geek Squad is easy to work with and if they don't have the same product you bought they will give you a gift card for the same amount you paid for the original product so you can replace it will something at the same price or just put it towards something to help replace what broke.

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!

I had a warranty for a rival 650 mouse from them (I had had it for about a year) and at one point the glue that held on the pads sort of "went bad" is the only way I can put it. The pads started sliding around and the glue squished out from under them. It was really easy to use my warranty. I just went into Bestbuy with the parts, went to the geek squad counter, explained the issue, and they took the pieces and gave me store credit for it. I got a g502 lightspeed with that which I am also enjoying. I was even missing a couple of the included weights from the rival 650 but they still did it. I'm getting their protection for every item from Bestbuy from now on.

Perfect gift for my little brother who is building a PC.

Hopefully I won’t have to use but if I do im ready!