Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6522 reviews
(6,522 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
2-Year Accidental Geek Squad Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This two year protection plan was purchased simply for my own peace on mind.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Does it really worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't see the need to buy Geek Squad accidental replacement plan for every electronic you buy. That money adds up. I have electronics that went pass the plan without any issues so I don't really see the need to buy a plan for every electronic. Why not offer plans that will cover all of your customer's electronics.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Remote Geek Squad helped me navigate my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some Geek Squad personnel are very good in helping remotely; however, some are not helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't really say about the service yet but good to have extra protection just incase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flexibility on protecting your purchase gives additional security
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Be aware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U return something u lose ur money every if it one day over 15 days return period
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Return Policy is Terrible-BUYER BEWARE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your return policy is ridiculous. Bought this for my son going away to college. It took a week to send it to him and another week for him to return it to me. And that’s that-15 day return policy? I have never heard of such a short time. Item was never opened and I bought the geek squad insurance. Big waste of $.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Read the fine print. Only covers the unit once.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It must be in the fine print but they only honor this once. If your keyboard breaks again even if you purchased a 3 year extended plan it does not cover it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love to buy stuff at Best Buy also the warranty on stuff I buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranties are just a good to have for the unexpected
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse and key board. Still working. My son love it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has been not logging on or wont work without restarting the computer
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent had a need to use this yet so im not sure what it'll be like.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan was purchased and havent had to use it yet
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad member looked at my portable hard drive said he saw no files on it, recommenced I send to Western Digital maybe they can save the files. NO use at all.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t give a true rating of any kind because we returned the item this was for.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
warranty is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is good have all my products that I buy from Best Buy under it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok if you need it, really not necessary though....
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Not sure if it’s needed lol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I would use but just in case I guess it’s decent
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
it better be there when I need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.should be included, we'll see how long product lasts
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend