Customer Ratings & Reviews

Did not purchase this intentionally it was added on without my knowledge at check out and when I tried to cancel after order placed was unable to . Beware of service plans add ons!

it’s a one time warranty and it doesn’t say that any where

Only a good value if you need a direct replacement for a damage item. They will not attempt to retrieve any data from a hard drive which was the only reason I purchased this.

Hi I been calling about the replacement keyboard I never received in the mail and they keep transferring me to different people and they can't solve my problem g

The worst headphones ever. They heat up after a while and hurt my ears. Unfortunately trying to figure out if I can return them and get my money back.

I have owned three of these and all 3 ended up with the same issue. Double keystrokes at random times on random keys.

This is a rip off not worth it anymore this used to be amazing now it's rubbish

it took the replacement for my mouse 2 months to get to me because of the appropriate authorizations, even though it was under the 1 year warranty

Never had to use. Judging from the store I visit Best Buy needs some new geeks.

This is not what I purchased . This warranty was supposed to be for the Corsair virtuoso xt headphones . I was misled by your sales rep

I never approved this purchase and logging in to Bestbuy now and seeing the past orders make me realize this.

Would rather spend money replacing the item than deal with these people.

In all reality I don’t even remember buying this like at all

I dont know why I even have this on my account. I did not get a keyboard so Im not sure why I paid this amount...

Insurance and customer service are useless and ignorant

I’m not sure about this because i havent Needed to use it but usually Best Buy is great with replacing things

You don't need a warranty like this on a inexpensive device like this, but I was talked into it.

Works good no complaints so far definitely recommend

Never have had the pleasure of this service ,but for others have given me great reviews .

Mising parts first time second time worked 4 a week