Customer Ratings & Reviews

The USB-C cord that comes with this is just to charge the keyboard, it won't read the device. Sick of having to link this bluetooth keyboard all the time, and having it fail to link. And the Fn keys don't work like they should. Had to switch back to my old Logitech keyboard to get any work done. Blue tooth is unreliable. I don't want to type in a password for my keyboard every time my computer shuts off. Why is that so hard to comprehend?

My TV screen was deemed defective by a repairman sent by Best Buy. I processed the warranty and specifically asked for a check sent for the total and not store credit. Guess what? They sent store credit to my email and not the check that I requested and they insisted they would send. Was transferred to 3 agents to fix it and none knew which department needed to fix the issue, horrible service.

Great keyboard stylistically but functions poorly. The software needs to be updated constantly otherwise the keyboard will do weird things like randomly loose power to the keys. Nothing but headaches with power issues. I have to disco/reco the usb for the keyboard to work. I wouldn't purchase again.

If 0/5 stars was available that would be my choice. Apparently after purchasing they wouldn’t charge and stay at blinking red before dying and then I researched that and learned it was very common. This happened from the first time trying to charge it it wouldn’t charge. Please return or look at different models if this happens to you. I tried a trick off YouTube to fix it but now am past my two week return period and dealing with this issues that has been ever present.

Great mouse just sometimes my crosshair gets really lag i plug it in or turn it off and on and it doesnt go away it gets really annoying

It kept throwing off errors after only 2 days of use. Put it in my editing rig and after 2 days, it started not booting properly into Windows. Pulled out the unit, put my older Crucial NVMe in and computer worked perfectly fine. Since I had a spare slot in my test bench, I put this unit in and wanted to run some stress tests on it, and of course it started to fail just doing a basic read/write test. Returning it, staying away from SanDisk NVMe drives now.

so I ordered this item, which is 2 TB with SATA 3 ssd written on the box. I drove 10 miles back n forth with excitement, just to pick up the item from the store in Hawthorne. It ended up being a 1TB with SATA 1... not even 2 but 1. The box looked new but the product inside had signs of use, which was not what I expected. Now I have to drive another 10 miles back to the store for the exchange. great job BestBuy.. perfect.

I usually don't review things unless it's obvious the other reviews are fake. This headset has absolutely terrible speakers and an abysmal mic. Like my old kracken 7.1 from 2017 sounded better and had a better mic... If you want a actual good razer headset and don't mind wires the Kracken Ultimate or any of the other krackens destroy this headset in terms of sound quality, build quality, and mic clarity.

Doesn’t work properly with M2 Mac Mini. Stops working every 3 minutes, requiring you do plug out and plug in. Other similar reviews confirm this is a known issue.

I ordered this to have shipped to my house. They just shipped it in a best buy bag. I thought it was going to be packed considering it is a pretty expensive piece of hardware. The Wacom box was all dirty like it had been kicked around or something. And a month later the screen had and issue and I had to go through Wacom to get a replacement. Not going to have things shipped by best buy again. Can not be trusted to keep items safe.

Item I received was a craftily put back together open box. We'll see how it works and perhaps then will update the review.

Wires do break after a period of time. if you want long term this not the head set for you

Well as of 09/03/2020 I had an update to Windows 10 and so far I keep get disconnects all day so I tried everything and even reinstalled windows 10 and still same problem. I decided to go back to my laptop and my other desktop just to check it and as soon as I updated the laptop it started on it as well. So frustrating! The sound on Music is awesome but when it comes to gaming they suck really bad.

Purchased this keyboard on May 26, 2023 and the keys have started to stick less than a month after purchase, nothing has been spilled on the keyboard, very disappointed in the product. Sadly, the keyboard is no longer returnable.

The keyboard has a hardware flaw where it will repeat letters. You will type something and often get more than one letter. Someethingg likke this wiill appear on the screen. You can only fix this by removing the management software. You can google this issue and watch lots of YouTube videos on how to fix, but in the end it is a problem with the electronics and switches.

SSD was defected out of the box, looked perfectly fine until i reset my pc to put windows and everything went wrong, never buying again

Don't ever sign up for Geek Squad My mother purchased a contract years ago. She is now in a nursing home with no electronics. They keep charging her credit card they won't allow me to cancel the contract even though I am the Power of Attorney Because of that, I am through with Best Buy It really deserves no stars or negative stars

They will only honor warranty claims for in store drop offs. DO NOT BUY THIS IF YOU ARENT CLOSE TO A STORE. Ive wasted $30 between a few devices and there isn't any way to ship my item in for inspection and the closest best buy is 3.5 hours away. There was no mention of in store only when I purchased.

Worst mouse in the history of mouses. The customizable buttons serve no purpose as they reset to default on their own multiple times per hour. Wouldn’t recommend this mouse to anyone.

Absoulte garbage it comes on rainbow color then turns red and wont change colors. The thing already stopped working several times and had to be unplugged and plugged back in. I will be taking the garbage back ASAP. I will be buying another Razer keyboard like the one this trash was supposed to replace.