Customer Ratings & Reviews

Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

Very useful mainly when you are clumsy with your electronics.

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

Great value, good quality, highly recommend!!! !!!

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

glad I had the squad at my back! Old trakball had lost parts when I moved, and they were exceptionally helpful to me. Th store I purchaced the trakball at did not have the one I was asking about, and they said I could get the other style,(just pay difference in cost) I did, and will keep my geek squad protection for as long as i can! it's worth every penny!

My steelseries apex 7 tkl broke after a few months, and I had this warranty. After going to best buy, I was able to exchange my broken keyboard for another one. I highly recommend buying the warranty if you are not confident with the lifespan of your product and want some peace of mind.

Always get the protection, itll save you money!!!!

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

Helpful for when i have issues. Thanks for the service

Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

best thing that best buy could have ever done for there customers

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

Loved the service and had great help from all the staff really appreciate it

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

Haven't used the protection plan for the item purchased it with recently, BUT I have used the protection plan in the past for other items I had one with and it's a good option just to be on the safe side of things. Either you will get a repair or replacement and that will save you from having to buy a new item after using it for a period of time within the plan period of coverage.